Shipping Policy
Shipping Policy
Thank you for shopping with Icon Sneakers. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
You will receive a shipping confirmation email once your order has been dispatched, including your tracking information.
Please note that processing times may be extended during periods of high demand, holidays, or unforeseen operational circumstances.
2. Shipping Time & Delivery
Estimated delivery times:
Standard Shipping: 7–12 business days (average)
Remote or extended service areas: Up to 20 business days
Please note that delivery times are estimates only and may vary depending on destination country, customs clearance procedures, local carrier operations, weather conditions, and other factors beyond our control.
3. Tracking Your Order
Once your package has been shipped, you can track its progress using our tracking page:
👉 https://iconsneakers.shop/apps/17TRACK
Simply enter your tracking number to view the latest shipment updates.
4. Shipping Costs
We offer free standard shipping on all orders unless otherwise stated during checkout.
Any premium shipping options or promotional shipping offers will be clearly displayed before payment.
5. International Shipping
We currently ship to most countries worldwide.
If your country is unavailable during checkout, please contact us at contact@iconsneakers.com and we will do our best to assist you.
6. Customs & Import Taxes
Orders shipped internationally may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise required by applicable law.
7. Delivery Issues
If your package appears delayed, lost, or marked as delivered but has not been received, please contact our support team as soon as possible.
We will work with the carrier to investigate the shipment and provide assistance whenever possible.
8. Incorrect Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order.
While we will make reasonable efforts to update address information upon request, we cannot guarantee modifications once an order has entered processing or shipping.
Icon Sneakers is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
9. Failed Deliveries & Returned Shipments
If a package is returned due to an incorrect address, refusal of delivery, failure to collect the shipment, or inability to complete delivery, additional shipping charges may apply before reshipment can be arranged.
10. Contact Us
If you have any questions regarding shipping, tracking, or delivery, please contact us:
Email: contact@iconsneakers.com
Last updated: June 2025